Flex-e-vouchers |
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“Genzee have a solution orientated approach backed by in-depth knowledge and expertise of IP Telephony and IVR Systems. They have delivered a robust system that has reduced the number of calls our customer care team have to handle by 50%. The system has also increased the efficiency of dealing with customer queries by 30%. We will be consulting with Genzee for additional enhancements to the system.” -- Craig Dewar, Technical Director, Flex-e-vouchers Ltd |